Quiet Sunday Mornings

by Susan Dusterhoft, in category Sunday Morning, Susan Dusterhoft

Quiet Sunday mornings have to be one of my favorite times of the week. Everyone is still asleep, the sun hasn’t risen yet and there is peace before the world wakes up. It’s a time to reflect and relax. Morning Person I am a morning person; always have been. It stems from my days of… Read More

Mar122023Mar 12 2023

What is Customer Service?

by Susan Dusterhoft, in category customer service

What is customer service if not serving the customers? This is my question for the week. I had two customer service events in the last week that really drove this point home. I have been in this field most of my career. My customer service experiences were polar opposites. So I thought I would share… Read More